Family-Friendly Practices and Adaptive Performance: Alternative Role of Cultural Intelligence?

Abstract

Through the paired survey of 342 non-local employees and their direct supervisors in the Macau hotel industry, this study explores the intrinsic mechanisms of family-friendly practices' impact on adaptive performance based on inducements-contributions theory, and further discusses the moderating effect of cultural intelligence on the relations between family-friendly practices and adaptive performance. The study finds that family-friendly practices affect the adaptive performance of non-local employees through perceived insider status. Cultural intelligence has moderating effect between family-friendly practices and employee adaptive performance.  Cultural intelligence will enhance the impact of family-friendly practices on employee adaptive performance. The employee cultural intelligence and organization family-friendly have an alternative effect. The family-friendly practices can compensate for the negative effects of cultural intelligence on the adaptive performance of non-local employees