Evaluation of Information System Acceptance among Jakarta's Regional State-Owned Food Enterprise

Abstract

The main threats in the pursuit of achieving national food security are price instability and food stock management. Through a well-integrated information system, the collected information is a key of making significant contribution to improving food security. Presently, Jakarta has developed several food security information systems by the state-owned food enterprises, including the Jakarta Food Price (IPJ), which monitors price developments of important commodities in various Jakarta markets, as well as PT Food Station Tjipinang Jaya (FS), which monitors the price and stock of rice. This study aims to evaluate the success of the existing information system towards the development of an integrated food security monitoring system. The evaluation was carried out using the information system success model by Delone and McLean which reflected the monitoring of six parameters, namely system quality, information quality, service quality, use, user satisfaction, and net benefits. Furthermore, the level of success were analyzed from the technical, semantic, service level, and system effectiveness. The main data was collected through a purposive sampling survey of the information system users with five-scale Likert and analyzed descriptively to provide initial benchmarking. The results show that the strategic commodities price and stock information monitoring systems were considered to have a relatively high overall success rate (4.17 and 3.99 from a scale of 5). Further discussion provided recommendations of features which need to be maintained and which need to be improved in the development of an integrated food security information system.