Measuring Learner Satisfaction: a New Model of Learner Experience in Online Learning

Authors

  • Elko Priatama , Viany Utami Tjhin ,Ridho Bramulya Ikhsan

Abstract

The Learning Management System is a system that was developed with learning exams
conducted by educational and non-educational institutions. An analysis is required in its development to
ensure that the LMS meets the user's learning needs. By considering the user acceptance and learning
satisfaction models of LMS development for students, the main goal can be achieved easily. The analysis
carried out there must take various factors into account when developing LMS to achieve learner
satisfaction. Factors that have a significant impact on this study are system quality, service quality, diversity
in assessments, and perceived usefulness. The factors included but have no effect are course and information
quality with acceptance rates above 0.05, which is 0.430. It is an essential part of improving the learning
management system development of the educational institution in Indonesia.

Published

2020-04-29

Issue

Section

Articles