Development of Supply Chain Management Network with the Application of Information Technology

Abstract

PT Bintang Mandiri Transport (BMT) is a company in inter-city and provincial logistics
services, especially Sumatra Island. PT BMT itself plans to build an integrated system with
the network supply chain (NSC) concept, which involves various stakeholders so that the flow
of information can optimally occur in an effective, efficient, and controlled manner. The
development of this system is also inseparable from the concept of electronic supply chain
management (eSCM) and electronic Customer Relationship Management (eCRM) as the
basic needs of various integrated parties in managing their business process. The business
process is built in this case, that the company PT. BMT as a manufacturer of transportation
services that will send and distribute logistical goods, starting from the delivery point of the
customer or supplier to the destination of the next customer/supplier. In the process of this
logistics trip, monitoring will be carried out regarding the position of the movement of goods
from one place to another, to provide comfort and certainty for customers/suppliers who send
their goods because at any time they can carry out the tracking process based on the goods
that have been sent. PT. BMT makes RFID and attaches it to each shipment so that it can
easily check the movement of goods. While the application using the role of the cloud system,
to ensure the source data can be maintained without any disturbance if a problem occurs on
the PT. BMT.